Manufacturer Warranty
All equipment sold by FrameShift Pro carries the original manufacturer's warranty. Warranty periods and terms vary by brand.
| Brand | Typical Warranty | Coverage |
|---|---|---|
| Sony | 12 months | Parts & labour |
| Blackmagic Design | 12 months | Parts & labour |
| DJI | 12 months | Manufacturing defects |
| Aputure | 24 months | Parts & labour |
| Sennheiser | 24 months | Parts & labour |
| Rode | 10 years (registered) | Manufacturing defects |
| Sound Devices | 12 months | Parts & labour |
| Zoom | 12 months | Manufacturing defects |
What is Covered
- Manufacturing defects
- Component failures under normal use
- Software/firmware faults
What is NOT Covered
- Physical damage from drops, impacts, or water
- Damage caused by incorrect voltage or power surges
- Unauthorised repairs or modifications
- Normal wear and tear
- Accessories such as cables, cases, and batteries (unless specified)
How to Claim Warranty
Contact us with your proof of purchase and a description of the fault:
- Email: sales@frameshiftpro.co.za
- WhatsApp: +27 73 860 1591
We will assess the claim and liaise with the manufacturer or authorised service centre on your behalf.