Our Commitment
FrameShift Pro is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). This policy explains how we collect, use, store, and protect your personal data.
Last updated: June 2025. If you have any questions about this policy contact our Information Officer at sales@frameshiftpro.co.za
Information We Collect
- Name and contact details (phone, email, physical address)
- Business name and registration details
- Order and transaction history
- Communications via email, WhatsApp, or our website forms
How We Use Your Information
- To process and fulfil your orders and quote requests
- To issue invoices and financial documents
- To communicate with you about your orders
- To comply with legal and regulatory obligations
- To improve our products and services
Your Rights Under POPIA
- Access — you may request a copy of your personal information we hold
- Correction — you may request correction of inaccurate information
- Deletion — you may request deletion of your information subject to legal obligations
- Objection — you may object to the processing of your information
- Complaint — you may lodge a complaint with the Information Regulator of South Africa
Information Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or destruction. We do not sell your personal information to third parties.
Contact Our Information Officer
For any POPIA-related requests or queries:
Email: sales@frameshiftpro.co.za
Phone: +27 73 860 1591
Address: 203 Apricot Lane, 1 Satinwood, Louwlardia, Centurion, Gauteng